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When you need outstanding, on-site service, SMRRT is convenient,

qualified and affordable.
         
         

SMRRT responds right

away, allowing you to change

faster and keep your business

flowing as changes occur. Our

team is focused on delivering

control over change on

your terms, in your

location.

 

The shortest distance

between two points is a streamlined

solution...

 

 

With SMRRT, you gain the

immediate ability to prevent

significant business loss.

Through our downtime risk

assessment, preparation and

follow-through, we do

everything in our power to

help you contain problems

and get fixes in place

without delay.

 

Standard rates are:

$400 per person, per day

 

$25.00 per person, per hour

of travel time (door to door)

 

Travel expenses are always minimized.

 

Basic Services:

HUB Rework

Firmware upgrades

Quality Purges

FRU Replacement

Testing

Re-packaging

Re-Labeling

SMRRT manages the necessary resources, such as access to materials and support, and inventory control

and logistics services are built into the process. We not only respond to your urgent in-house rework needs, we save you time and money in the process.

Request by phone at (512) 439-8954

or e-mail

SMRRT@sts-us.net

We will respond immediately!

 

Services include:

We will prototype your changes at our site to model modifications before we come to your site, avoiding waste and downtime through complete understanding of the job.

1 - Priority Field Service -

In most cases SMRRT will

be on site the next day with everything needed to implement.

2 - Product Repair,

Rework, Upgrade or

conversion, with

replacement or loaner units in

applicable cases.

3 - Logistical Data

Management and reporting

through database applications

designed for the job.

4 - Escalation Management

through Engineering &

Quality support, with root

cause analysis toward

corrective action.

5 - Certification of goods to

Manufacturer and OEM

specifications.

Streamline Technical Services 2006

2711 Oakmont Drive Round Rock, Texas 78664 Phone (512) 244-0007 Fax: (512) 244-9477